Returned products must come back in original condition and packaging. Refuse the item and notate on the paperwork that your order was damaged and hand the paperwork back to the driver.įine print that you really shouldn’t ignore… What if I get my furniture and it’s damaged?Ī. EACH ITEM HAS SPECIFIC DIMENSIONS TO AVOID THIS BEING AN ISSUE
ADDITIONALLY IF AN ITEM YOU ORDER DOES NOT FIT INTO YOUR ENTRYWAY, OR IN A PART OF THE HOME TO GET IT TO ITS DESIRED LOCATION WE WOULD CHARGE RETURN SHIPPING AND THE SAME 10% RESTOCKING FEE. NOTE THAT ORDERS CANCELLED AFTER THEY HAVE SHIPPED WILL INCUR THE SAME RETURN SHIPPING AND 10% RESTOCKING. ALL RETURNS MUST INCLUDE ORIGINAL PACKAGING. We do charge a 10% restocking fee and require that you pay your own return shipping. Sorry! It’s just policy! You must ship your item back within 30 days to qualify for a refund. Please note that returns without an authorization number will be refused. Once a return request is authorized by customer service, we will email you a return authorization number. If you are having buyers remorse about our purchase just give us a call at 80 OR 43 What if I receive my shipment and I don’t like it? IF A REPLACEMENT CANNOT BE SENT TO SATISFY A GIVEN SITUATION A REFUND CAN BE DISCUSSED JONES GLASS AND DECORATING CENTER RESERVES THE RIGHT TO FIRST REPLACE ANYTHING DAMAGED OR DEFECTIVE. SHIPPED ORDERS THAT ARE CANCELLED IN TRANSIT FOR ANY REASON OTHER THAN DAMAGE WILL INCUR A 10% RESTOCKING FEE AND THE COST OF RETURN SHIPPING PLEASE NOTE THAT WE DO NOT TAKE CANCELLATIONS ON ORDERS THAT ARE IN TRANSIT AND SHIPPED FROM THE WAREHOUSE.
We are including a group of gidelines you will need to know about returns be fore your order. We don’t want you keeping something that you don’t want. WHAT?!? Like everyone else, our customers have the rights to change their minds. So, you’ve purchased and received your piece of furniture from Jones Jones Glass and Decorating Center, but you don’t want to keep it.
Shop with complete confidence at Jones Glass and Decorating Center.
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